9-1-1
When you call 9-1-1, you expect the dispatcher who answers that call to get you the help you need and to get it to you fast. Dealing with life-or-death emergencies is challenging enough. Dealing with them in a region that has large, sparsely populated areas and is experiencing significant growth makes meeting the public’s expectations of fast and accurate emergency services even more difficult. TCOG’s 9-1-1 program is proud to play a role in meeting these difficult challenges.
Advances in technology are improving both response time and accuracy (after all, it doesn’t matter how quickly the responders arrive on the scene if they go to the wrong place). With state-of-the-art call-taking equipment that incorporates digital mapping applications in the six 9-1-1 Public Safety Answering Points (PSAPs) that TCOG administers, emergency dispatch for more than fifty police, fire and emergency medical service agencies throughout the region is becoming more effective and more reliable all the time.
With a significant portion of the funds for this program coming from the Texas Commission on State Emergency Communications, TCOG’s 9-1-1 staff works to ensure that our region remains in compliance with their rules and regulations.
News and Announcements
- 9-1-1 Operators Get Day in the Spotlight - see the story
- Awards banquet recognizes 911 dispatchers - see the story
- Texoma Council of Governments Hosts Awards Banquet for 9-1-1 Public Safety Telecommunicators - press release